Instructional Challenge
Many Customers do not understand the reasons why it is not a good idea to hide their Wireless SSID (Service Set Identifier). The challenge is to provide them with an analogy or real world example of how it behaves and why hiding it is not a good idea. The miss-conception is that hiding it makes it tougher to find and is thus more secure. When in reality the security is applied with a different mechanism and hiding the network only makes the network perform worse.
Application
A case based scenario would help illuminate the concept of what actually happens when a network is hidden versus how that impacts security. Have the customer or sales person develop a narrative to engage learners in a discussion to provide examples of what happens when a SSID is hidden versus what happens when a SSID is visible. Also, explain when security is applied to to the traffic and the job of security and its role in protection of the network.
Evaluation:
If the customer or Sales person can differentiate between how security is applied to customers traffic and understand the impact on performance of the wireless protocols with hiding a SSID.
By understanding the security concepts and when and where it’s applied to network traffic it should allow them to understand that hiding the SSID is not really necessary and in effect detrimental to performance. A case based scenario would allow them to see hiding has no impact on security.
By understanding how a network SSID is hidden and how that impacts traffic flows it should allow the learner to understand what is actually happening when a Network SSID is hidden. Can the learner describe how traffic flows through to a hidden network?

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